If you are Late
Please let us know ASAP if running late. If more than 15 minutes late, your appointment may be cancelled. You may also only receive services for the remainder of your allotted appointment time. We will do our best to apply as many extensions as possible with the remaining time from your originally scheduled appointment.
If you are a No Show or Last Minute Cancellation
If you DO NOT show up or have FREQUENT last minute cancellations, please forgive us but we will not be able to book you in the future. You will be responsible for the missed appointment.
If you Need to Reschedule
We understand that life is hectic and appointments need to be rescheduled from time to time, we do ask that you provide at least a 24 hour-notice so we can offer your appointment time to another client.
We will always do our very best to work with you and move things around as best we can to meet your needs and ours.
If rescheduled less than 24 hours, you are responsible for 50% of the appointment, mobile clients are responsible for 100% of the appointment.